About Joanne
Hello, everyone! My name is Joanne Gooden, and I would like to welcome you to Wolfchase Genesis Hyundai of Memphis. I joined the auto industry over 30 years ago. I enjoy providing outstanding customer service and love to receive impeccable reviews. I am known for having a very loyal customer base. That’s because I treat my guests with the respect they deserve, and I go that extra mile to solve their vehicle problems. The best aspect of my job is developing long-term relationships with my guests and taking care of their investments. I get to know my customers by name and earn their trust. When it comes to life outside of the dealership, I love to spend every moment possible with my family and friends. My husband and I are the proud parents of three children and five grandchildren. I also enjoy traveling when time permits.
Customer rating
4.9 / 5 based on 3706 ratings (2584 written reviews)
Recent reviews
I had an excellent experience with Joanne. She was very friendly and did a great job keeping me updated each day on the status of my car. I am very pleased with Joanne and the service I received. Thank you!
— Laura J. ,
Mrs. JoAnne is attentive to the customer's needs. She is pleasant and professional from the initial contact to the last interaction. Keeps you informed of any changes during the maintenance process. Thank you for your professionalism.
— Deshannon B. ,
Simply wonderful. Always professional and courteous.
— Felita G. ,
Great! My treatment was first class! Thanks for the car wash!
— Samuel L. ,
She is always very friendly.always smiling.
— Karen C. ,
Very nice! Quick and efficient. Great communication.
— Joseph H. ,
Ms. Gooden kept me updated about my vehicle.
— Anthony P. ,
Joannne and all the service department team are all top notch! Great communication throughout entire process.
— Chris M. ,
As always, my experience with Ms. Joanne is always a great and pleasant experience. She treats you like family. And I love that. Thank you, Thank you.
— Lisa B. ,
She was very courteous and made my Saturday at the dealership pleasant. Very knowledgeable and assisted me with my needs.
— Victoria S. ,