About Joanne
Hello, everyone! My name is Joanne Gooden, and I would like to welcome you to Wolfchase Genesis Hyundai of Memphis. I joined the auto industry over 30 years ago. I enjoy providing outstanding customer service and love to receive impeccable reviews. I am known for having a very loyal customer base. That’s because I treat my guests with the respect they deserve, and I go that extra mile to solve their vehicle problems. The best aspect of my job is developing long-term relationships with my guests and taking care of their investments. I get to know my customers by name and earn their trust. When it comes to life outside of the dealership, I love to spend every moment possible with my family and friends. My husband and I are the proud parents of three children and five grandchildren. I also enjoy traveling when time permits.
Customer rating
4.9 / 5 based on 3779 ratings (2647 written reviews)
Recent reviews
exellent
— Jannette A. ,
great
— Shirley P. ,
Joanne is always there with a smile and a professional knowledgeable attitude! Quick on your reply to any inquiries thru text or email. She’s one of the reasons I keep coming back.
— Deborah J. ,
I just want to say Joanne always makes sure your vehicle is serviced properly. I trust she is going to keep you informed and give you great feedback. Thank you Joanne!
— Marquette J. ,
Ms. Gooden was very friendly throughout my entire visit. Love her!
— Brooke S. ,
Ms. Joanne did it AGAIN!! I called regarding an urgent repair for the under carriage splash guard for my 2026 Sonata and was in and out in a FLASH. SHE IS THE ABSOLUTE BEST!! Her Customer service at an unmatched level and I look forward to my service appointments because she and the staff do an AMAZING JOB. 1000000 out of 10!!!
— Tommy R. ,
I experience no better customer service ANYWHERE than when I bring my car in to be serviced by Joanne! I'm driving my 4th Hyundai in a row and Joanne and the service department a huge reason why. I have a busy schedule and the service department gets me in and out so that my car stays healthy and on the road! Thank you!!!
— Justin C. ,
Absolutely amazing!!!!
— Sheila R. ,
Always excellent!
— Gina H. ,
Joanne is great. As usual she was polite, professional and extremely knowledgeable about the issue I was having. She is the best and glad she is there to help.
— Leroy T. ,