About Joanne
Hello, everyone! My name is Joanne Gooden, and I would like to welcome you to Wolfchase Genesis Hyundai of Memphis. I joined the auto industry over 30 years ago. I enjoy providing outstanding customer service and love to receive impeccable reviews. I am known for having a very loyal customer base. That’s because I treat my guests with the respect they deserve, and I go that extra mile to solve their vehicle problems. The best aspect of my job is developing long-term relationships with my guests and taking care of their investments. I get to know my customers by name and earn their trust. When it comes to life outside of the dealership, I love to spend every moment possible with my family and friends. My husband and I are the proud parents of three children and five grandchildren. I also enjoy traveling when time permits.
Customer rating
4.9 / 5 based on 3651 ratings (2540 written reviews)
Recent reviews
Joanne has always been very professional since I met her in 2017 and will continue to work with her.
— Tracey S. ,
As always, my experience with Joanne Gooden was excellent. I texted her to set up a time and she responded in a timely fashion. when I got to the dealership, I was met immediately and car was checked in. the next morning, I got a text from Joan saying the work had started. As soon as my car was ready, she let me know that it was available for pick up. Joan provides excellent and courteous Service.
— Ken S. ,
She comes in person to ask if extra items need to be done to my car. Noticed she keeps that smiling happy attitude to every customer.
— Vicki S. ,
Good customer service and lovely person.
— Billy H. ,
Joanne is great!!
— Joseph W. ,
friendly, knowledgeable---excellent communicator
— Jerry C. ,
My experience with Joanne is always excellent! I've been dealing with her for the past 16 years. The attention she gives you to make sure she understands what you are relaying to her. I don't go to anyone else. She is very trustworthy and has over the years absolutely gained our trust. Thank you Joanne for all you've done!!
— Paul A. ,
Joanne at Wolfchase has been taking care of my cars for over 10 years. She's extreme;y thorough all the while being fun and friendly. I will always ask for Joanne. You should too!
— Nadia W. ,
Always great. She takes care of my appointments.
— Sarah T. ,
As always, I experienced exceptional service with Joanne. She is timely in getting me in and out and keeping me updated while I wait.
— Diane G. ,