I'm a Service Advisor with over 20 years of experience, originally from Oxnard, CA, but now happily working in Memphis. My background includes time at Wolfchase Genesis Hyundai of Memphis. I'm known for being straightforward and honest, while also creating a comfortable environment for clients. I'm calm under pressure and pride myself on building strong relationships with past, present, and future customers – getting them to relax and trust me. I'm a Camarillo High alum, and I've lived in California and Vegas. My passions include the Dodgers and Raiders, Italian culture, cooking, and art (I enjoy drawing and painting). I like to leave a positive and lasting impression on everyone I work with. While I give people chances, I'm also direct – I don't sugarcoat things.
4.9 / 5 based on 467 ratings (325 written reviews)
Couldn’t ask for a better experience
— Stephanie D. ,
Direct and honest. No surprises.
— Karen K. ,
Joey was very nice, and when I picked up my car it had been washed, which was great!
— Lauren H. ,
Joey is outstanding at what he does.
— Steve G. ,
Great! You guys do a great job.
— Darrell S. ,
All good, my car seat was in an all laid back position and low that I have asked before not to start rearranging seat positions. I had to resave my settings again, so would like that not to happen again.
— Julie R. ,
Best service help man I’ve ever had at this location
— Ashleigh G. ,
Had 2 recalls and an 20k service. They told me up front it would take about 3 hours due to the 2 recalls. While waiting I was sent a video of the tech doing the walk around and maintenance checks. All in all I was satisfied.
— Rick C. ,
I was greeted cheerfully and speedily, while details of service expectations were clearly shared. I was ushered into comfortable waiting area; complete with variety of refreshments to take advantage of while waiting. The wait was not overly long, details of service provided at check out. The experience could not have been better.
— Cathy C. ,
Joey was great, but the alignment check on my vehicle was not accurate, which caused everyone to go down a path of more complicated issues that made less sense for the issue at hand. I took the vehicle to another service provider, and they quickly identified front alignment as the cause of the problem. It was fixed in 20 minutes.
— Kailey S. ,