About Mitchell
I'm a Service Advisor at Wolfchase Genesis Hyundai of Memphis, originally from Slayden, Mississippi. I've been in the automotive industry for 14 years, bringing with me experience from Nashville Auto-Diesel College and a background in undercar technician work and drag racing. I'm a dedicated father of one son. My passion is customer service; I pride myself on my honest and attentive approach, and I value clear communication with every customer. Outside of work, I enjoy basketball and love chatting about anything related to racing or traveling.
Customer rating
4.9 / 5 based on 312 ratings (221 written reviews)
Recent reviews
Great! Mitchell was very kind, professional, and communicative while my car was being serviced.
— Lindsay D. ,
Mitchell did a fantastic job of guiding us through the process of having a warranty, covered problem cared for, as well as another warranty coverage problem that surface during the call. He also helped us get a needed coolant flush done. Watch the initial problem was confirmed to be present and covered by warranty, he helped us to get a loaner vehicle while the repairs were taking place. Items that were totally not under control of Mitchell were the acquisition of the needed parts by the dealership, so we know that is unavoidable. I will definitely reach out to Mitchell for any other problem than we have and know that we will be dealt in a fair and competent manner.
— Tim F. ,
Everything was great!
— Bryan W. ,
Excellent!! From the moment I drove in until I left, excellent communication, I left with a smile.
— Dorothy R. ,
Excellent, thank you!
— Brigitte G. ,
Great experience as always! Excellent service!
— Dwayne C. ,
Excellent!
— Dwayne C. ,
His dedication to excellent service does not go unnoticed. His communication throughout the entire process was top notch. I thank Mitchell for getting my car back on the road so quickly!!
— Wanda C. ,
Nice experience. Friendly staff.
— Myrna S. ,
Very professional and seems people friendly.. Kept me informed and continue to check on me and keep me posted.. Great experience..
— Vicki S. ,