Hi! I’m a dedicated Service Advisor originally from Seattle, currently working at Wolfchase Hyundai of Memphis. I’m proud to be known for delivering exceptional customer service and building strong, lasting relationships with every client I meet. Clear, honest communication is at the core of what I do. I aim to make complex automotive issues simple and easy to understand. I’m thorough, approachable, and always respectful of my customers’ time and resources. Outside of the service lane, you’ll usually find me hiking, traveling, cooking, or spending quality time with my kids. I’m passionate about going above and beyond for my customers, and I truly believe that with a positive mindset and a smile, anything is possible.
4.8 / 5 based on 181 ratings (143 written reviews)
Professional, pleasant,, in setting a service appointment. Performance delivered as predicted. Work done and vehicle delivered clean!
— James A. ,
She was great and worked me through my service process
— Bijan N. ,
Ty was incredibly helpful and went the extra mile for me during a really stressful time. She was knowledgeable, kind and prompt. She kept me informed during the process. I would recommend Ty every time!
— Amy M. ,
Excellent service advisor. Keep up the amazing job you do.
— Tonny S. ,
Very professional and polite
— Larhonda W. ,
She was great and very informative, and waljed me through every step of my car service
— Bijan N. ,
My experience was great. Ty was very professional and made sure I knew what was going on every step of the way.
— Lashaunta W. ,
Fantastic! I was greeted promptly and escorted to the lounge. Ty returned shortly with a list of recommended services and pricing. Service was completed in an acceptable time, and Ty showed me to the cashier. Ty was friendly, welcoming, and knowledgeable. This was a good experience from beginning to end.
— Vicki S. ,
Ty was professional and courteous. She made sure I knew exactly what happened with my SUV.
— Kathy D. ,
Great. If Ty wasn't there, I would have spent additional funds for services already covered under my warranties. Ty was very pleasant and made sure I was only paying for what was needed. Additionally, Ty made an effort to help anyone who came through the door and to ensure everything went smoothly for their time at the dealership. Hyundai is lucky to have her.
— Thomas S. ,